Cake Drop & Pre-Order Policy

bakedbyAma may periodically offer limited-quantity Cake Drops, seasonal releases, tasting boxes, and other products available for advance purchase ("Pre-Orders"). These offerings are separate from custom cake orders and are subject to the following terms.

1. Availability

All Cake Drop and Pre-Order items are available in limited quantities and are offered while supplies or production capacity last.

Submitting an order or inquiry does not guarantee availability. A Pre-Order is confirmed only after full payment has been received and confirmation has been issued by bakedbyAma.

bakedbyAma reserves the right to close a Pre-Order period before the advertised closing date if available quantities sell out or production capacity is reached.

2. Payment

Cake Drop and Pre-Order purchases require 100% payment at the time of ordering.

The standard retainer/payment schedule applicable to custom cake orders does not apply to Cake Drop or Pre-Order purchases.

Orders for which payment has not been received are not considered confirmed and may be released to another customer.

3. Products & Customization

Cake Drop and Pre-Order products are offered as advertised.

Unless specifically stated otherwise, flavors, sizes, designs, decorations, packaging, fillings, and other product details cannot be substituted or customized.

Requests for customized cakes should be submitted separately through bakedbyAma's Custom Order inquiry process.

4. Pre-Order Window

Each Cake Drop will have an advertised opening date, closing date, and fulfillment or pickup date.

Orders will not be accepted after the Pre-Order period closes unless bakedbyAma announces additional availability.

For the October Cake Drop:

Pre-Orders Open: September 29, 2026
Pre-Orders Close: October 2, 2026, or earlier if sold out
Pickup: October 4, 2026
Pickup Window: 1:00 PM–4:00 PM

5. Pickup

Customers are responsible for collecting their orders during the advertised pickup date and time.

Pickup will be in the Wheaton/Silver Spring, Maryland area. The exact pickup location and instructions will be provided directly to confirmed customers.

Customers should arrive within the designated pickup window unless alternative arrangements have been approved by bakedbyAma in advance.

6. Late or Missed Pickup

If you are unable to collect your order during the designated pickup window, please contact bakedbyAma as soon as possible.

Alternative pickup arrangements are not guaranteed and are subject to availability.

Because Cake Drop products are prepared specifically for a scheduled release, failure to collect an order does not automatically qualify the customer for a refund or credit.

Orders that remain uncollected for more than 24 hours after the scheduled pickup period without prior arrangements may be considered abandoned and may be discarded for food quality and safety reasons.

7. Cancellations & Refunds

Because Cake Drop and Pre-Order products are produced in limited quantities specifically for confirmed orders, payments are generally non-refundable once the Pre-Order period has closed and production has begun.

Cancellation requests received before the Pre-Order period closes may be reviewed by bakedbyAma on a case-by-case basis.

If bakedbyAma is unable to fulfill a confirmed Pre-Order, the affected customer will receive a refund for the unfulfilled item.

8. Transfers

If a customer is unable to collect an order, another person may collect it on the customer's behalf provided bakedbyAma is notified in advance and the designated person can provide the name associated with the order.

9. Allergies & Dietary Information

bakedbyAma operates from a home kitchen.

Products may contain or come into contact with wheat, milk, eggs, soy, peanuts, and tree nuts.

Although care is taken during preparation, bakedbyAma cannot guarantee that any product is completely free from allergens or cross-contact.

Customers with food allergies or dietary restrictions should review the product information carefully before placing a Pre-Order and contact bakedbyAma with any questions before purchasing.

10. Product Appearance

Because bakedbyAma products are handcrafted, minor variations in color, decoration, size, texture, or appearance may occur.

Product photographs are provided as representations of the product and may not reflect every minor variation in the finished item.

11. Storage & Handling

Customers are responsible for following any storage, refrigeration, transportation, or serving instructions provided with their order.

Once an order has been collected, bakedbyAma is not responsible for damage or deterioration resulting from improper transportation, handling, storage, or exposure to unsuitable temperatures.

12. Changes or Cancellations by bakedbyAma

In the event of circumstances that prevent bakedbyAma from fulfilling a Cake Drop or Pre-Order release, affected customers will be contacted as soon as reasonably possible.

Depending on the circumstances, bakedbyAma may offer a replacement date, store credit, or refund for affected orders.